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NCT06598436Recruiting

Achieving Chronic Care equiTy by leVeraging the Telehealth Ecosystem

Source: ClinicalTrials.gov · Last updated 6 Jan 2026

Brief summary (registry, in English)

This study examines the impact of a multi-level intervention aiming to improve telehealth access for low-income patients managing chronic health conditions, such as hypertension and diabetes. The multi-level intervention includes clinic-level practice facilitation and patient-level digital health coaching.

Status (registry)
Recruiting
Study type
Interventional
Enrollment
600 (estimated)
First submitted
13 Sept 2024
Start date
4 Nov 2024
Primary completion date
Sept 2028
Lead sponsor
University of California, San Francisco
NCT number
NCT06598436

What you commit to

  • Study type: Interventional
  • Planned participants: 600
  • From 4 Nov 2024 to the primary completion date, Sept 2028
  • 1 site in 1 country
  • Visits and tests: ask the trial team, the registry does not list them

Built from the registry fields of ClinicalTrials.gov. It describes the study, not your situation.

Who cannot take part

Copied verbatim from ClinicalTrials.gov and grouped by topic. Only the trial team decides who can take part.

Prior treatment

  • Higher than average digital literacy, defined as an Digital Healthcare Literacy Scale (DHLS) score greater than 10, as determined prior to the baseline study visit; these patients may not benefit from a digital coaching intervention.

Other illness

  • Presence of co-morbid conditions that would make it inappropriate to focus on telehealth chronic disease management. Conditions may include: end-stage or terminal condition with limited life expectancy and severe mental illness.
  • Visual or hearing impairment that precludes use of telehealth for chronic disease management
  • Cognitive impairment defined by the inability to restate study goals during the consent process

Other

  • Lack of any working phone number
  • Pregnant

Who the study is looking for

  • ≥ 18 years of age
  • English or Spanish-Speaking
  • Have uncontrolled diabetes defined as a listed diagnosis of diabetes with a recorded A1C ≥ 8.0% in the past two years or have uncontrolled HTN defined as a listed diagnosis of HTN and last recorded documented SBP \>140 mmHg
  • At least 2 visits at a participating SFHN primary care site in the last 24 months

Age in the registry: 18 years to - · Sex: All · Does not accept healthy volunteers

Full criteria on ClinicalTrials.gov

Sites (1)

Sites in registry order. Pick your city on the disease page to sort them by distance.

SiteCityCountrySite status
Zuckerberg San Francisco General Hospital (ZSFG) & SF Department of Public Health (DPH)
Coordinator of this site? Confirm its status
San FranciscoUnited StatesRecruiting

This page is information, not medical advice. Discuss any trial with your doctor.