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NCT07246057Recruiting

Streamlining Telehealth for Expanded PrEP Utilization Through Community Partnerships

Streamlining Telehealth for Expanded PrEP Utilization Through Community Partnerships (STEP-UP)

Source: ClinicalTrials.gov · Last updated 14 Aug 2026

Brief summary (registry, in English)

The goal of this study is to learn if STEP-UP (Streamlining Telehealth for Expanded PrEP Utilization through community Partnerships) works to expand access to PrEP for people who could benefit from HIV prevention tools. STEP-UP is an innovative model for PrEP delivery that positions community-based organizations (CBOs) as hubs for PrEP access. STEP-UP builds on the established trust, community expertise, and comprehensive services of CBOs serving individuals who could benefit from HIV prevention tools, integrating telehealth PrEP delivery into their existing infrastructure through partnership with a local telehealth PrEP program. By enabling CBOs to offer telePrEP navigation within their array of health and social services, STEP-UP creates accessible, comprehensive care centers that address barriers to PrEP access faced by individuals who could benefit from HIV prevention tools. The main questions it aims to answer are: 1. Is STEP-UP acceptable and feasible to implement in community settings? 2. Does STEP-UP increase PrEP prescription rates compared to the existing direct-to-consumer telehealth model? Researchers will compare people who receive telehealth PrEP services through STEP-UP at community-based organizations to those who access telehealth PrEP through the existing direct-to-consumer telehealth model. Some participants will: 1. Complete surveys about their experiences with the program 2. Participate in an interview to share their perspectives and feedback about the program.

Status (registry)
Recruiting
Study type
Interventional
Enrollment
92 (estimated)
First submitted
17 Nov 2025
Start date
26 Mar 2026
Primary completion date
30 Jun 2028
Lead sponsor
University of Pennsylvania
Diseases
HIV
NCT number
NCT07246057

What you commit to

  • Study type: Interventional
  • Planned participants: 92
  • From 26 Mar 2026 to the primary completion date, 30 Jun 2028
  • 1 site in 1 country
  • Visits and tests: ask the trial team, the registry does not list them

Built from the registry fields of ClinicalTrials.gov. It describes the study, not your situation.

Who cannot take part

Copied verbatim from ClinicalTrials.gov and grouped by topic. Only the trial team decides who can take part.

Criteria the registry did not label

  • Inclusion -
  • Client Interviews:
  • At least 18 years of age or older
  • Have received services or participated in programming at a partner CBO in the past 12 months
  • Currently live in the Philadelphia metropolitan area
  • Able to provide informed consent
    • Staff Interviews:
  • At least 18 years of age or older
  • Currently employed at Philadelphia telePrEP Program or a partner CBO
  • Serve in a client-facing role (e.g., outreach specialists) or leadership position (e.g., program coordinators) at one of the aforementioned organizations
  • Have been in their current role for at least 6 months
  • Able to provide informed consent
    • Client Surveys:
  • At least 16 years of age or older
  • Have engaged with a Community TelePrEP Navigator through a partner site CBO to schedule a telehealth appointment with a PrEP provider
  • Currently live in the Philadelphia metropolitan area
  • Able to provide informed consent
    • Exclusion-
  • Under 16 years of age (clients surveys) or under 18 years of age (staff interviews or client interviews)
  • Do not currently live in the Philadelphia metropolitan area
  • Unable to provide informed consent due to cognitive impairment or other factors
  • Individuals who pose a safety risk to research staff or other participants
  • Clients currently living with HIV

Age in the registry: 16 years to - · Sex: All · Accepts healthy volunteers

Full criteria on ClinicalTrials.gov

Sites (1)

Sites in registry order. Pick your city on the disease page to sort them by distance.

SiteCityCountrySite status
University of Pennsylvania
Coordinator of this site? Confirm its status
PhiladelphiaUnited StatesRecruiting

This page is information, not medical advice. Discuss any trial with your doctor.