Personalized Outreach for Equitable Treatment in Rheumatology
Key facts
- Where
- Vancouver, CanadaSee the site
Where in Canada
- Pender Community Health CentreVancouver, CanadaNo longer taking part
Questions to ask the study team
- How often do I need to come in, and for how long each time?
- Are travel costs paid?
- Can I keep my own doctor?
- What happens if I want to stop?
Trial details
- Who runs it
- University of British Columbia
- Trial code
- NCT07022756
- Record updated
- 4 July 2025
- Original description
The primary goal of this study is to determine whether providing patient honoraria and/or outreach services can improve the attendance rate of appointments at an inner city rheumatology clinic in Vancouver, British Columbia.Read full original descriptionShow less
Personalized Outreach for Equitable Treatment in Rheumatology: A Randomized Controlled Trial of Patient Outreach and Honoraria in an Inner City Rheumatology Clinic
The primary goal of this study is to determine whether providing patient honoraria and/or outreach services can improve the attendance rate of appointments at an inner city rheumatology clinic in Vancouver, British Columbia.
The main question it aims to answer are:
* Does providing a financial honorarium ($20 for each follow-up appointment with completed bloodwork) improve attendance rate at an inner city rheumatology clinic? * Does providing a personalized outreach service for rheumatic diseases improve attendance rate at an inner city rheumatology clinic?
The researchers will compare providing patient honoraria to providing both honoraria and outreach services, and compare each of these to the regular appointment schedule without honoraria or outreach.
Participants will:
* Undergo randomization to receive honoraria or honoraria and outreach services together * Complete surveys about their health and understanding of their rheumatic disease at baseline, 3-month, and 6-month intervals * Visit the clinic every month for check-ups and monitoring bloodwork if they are started on immunosuppressants for their condition
Inclusion: Have a diagnosis of inflammatory arthritis secondary to an autoimmune rheumatic disease; Be attached to one of the Vancouver Coastal Health Community Health Centres for primary care; Be willing to attend in-person appointments at Pender Community Health Centre; Be at least 18 years of age and capable of consenting to participation; Be able to receive medical care in English.
Exclusion: Have cognitive impairment or an untreated psychiatric condition that would severely impair ability to engage with outreach or treatment; Have no reasonably reliable method of contact (phone, email, social media, etc.).