Virtual care for older adults with high blood pressure, diabetes or high cholesterol
Tests a video-visit care program in older adults with long-term conditions.
Plain-language title generated from the registry record
Registry title: Evaluation of a New Virtual Care Pathway for Older Adults With Noncommunicable Diseases
Key facts
- Where
- Kuala Lumpur, MalaysiaSee the site
Where in Malaysia
- Klinik Primer - Hospital Canselor Tuanku Muhriz (KP-HCTM)Kuala Lumpur, MalaysiaTaking people
Questions to ask the study team
- How often do I need to come in, and for how long each time?
- Are travel costs paid?
- Can I keep my own doctor?
- What happens if I want to stop?
Trial details
- Who runs it
- National University of Malaysia
- Trial code
- NCT07843238
- Record updated
- 16 October 2026
- Original description
The purpose of this study is to evaluate a newly developed virtual care program for older adults with chronic diseases (hypertension, diabetes and lipid disorders) whether it is feasible and economical to implement in the Malaysian primary healthcare settings. Investigators hypothesize that the use of this virtual care program (TeleCOOP-NCD©) will be more cost-effective (lower total costs per benefits gained) compared to the usual onsite care at the clinic for older adults who have stable chronic diseases. The investigators also hypothesize that there is no significant difference in control of clinical parameters compared to usual care. Researchers will compare the primary outcomes such as patient satisfaction, health-related quality of life, provider cost and patient cost between the intervention and control group. Researchers will also check participant recruitment rate, participant retention rate and clinical parameters (including blood pressure, hemoglobin A1c, fasting blood glucose, fasting serum lipids) as secondary outcomes. Eligible participants will receive either virtual care program (intervention) or usual care (regular in-person visits) at a primary care clinic, called the Klinik Primer of Hospital Canselor Tuanku Muhriz (KP-HCTM), in Bandar Seri Permaisuri, Kuala Lumpur, Malaysia. Researchers will do outcome assessments at baseline, 3 months and 6 months respectively.Read full original descriptionShow less
Feasibility and Economic Evaluation of a Teleconsultation Care Pathway for Older Patients With Noncommunicable Diseases at an Academic Primary Care Clinic in Kuala Lumpur, Malaysia
The purpose of this study is to evaluate a newly developed virtual care program for older adults with chronic diseases (hypertension, diabetes and lipid disorders) whether it is feasible and economical to implement in the Malaysian primary healthcare settings. Investigators hypothesize that the use of this virtual care program (TeleCOOP-NCD©) will be more cost-effective (lower total costs per benefits gained) compared to the usual onsite care at the clinic for older adults who have stable chronic diseases. The investigators also hypothesize that there is no significant difference in control of clinical parameters compared to usual care. Researchers will compare the primary outcomes such as patient satisfaction, health-related quality of life, provider cost and patient cost between the intervention and control group. Researchers will also check participant recruitment rate, participant retention rate and clinical parameters (including blood pressure, hemoglobin A1c, fasting blood glucose, fasting serum lipids) as secondary outcomes. Eligible participants will receive either virtual care program (intervention) or usual care (regular in-person visits) at a primary care clinic, called the Klinik Primer of Hospital Canselor Tuanku Muhriz (KP-HCTM), in Bandar Seri Permaisuri, Kuala Lumpur, Malaysia. Researchers will do outcome assessments at baseline, 3 months and 6 months respectively.
Inclusion: Patients with the age of 60 years and above; Patients who are literate in either Malay or English language; Patients who are not frail or mildly frail (with the scores of 0-8 in the Pictorial Fit-Frail Scale assessment); Patients who are receiving treatment for hypertension, diabetes and/or dyslipidemia (any of the three NCDs); and; Patients who have internet access and know how to operate a smartphone/device or are able to receive assistance for its use from their family members or caregivers.
Exclusion: Patients who are completely transferred out from the Klinik Primer or Hospital Canselor Tuanku Muhriz (HCTM); Patients who are newly referred to the clinic and attending their first visit; Patients who visit the clinic for teaching sessions or non-doctor consultations (allied health, procedures, or prescription refill).